Information Collection and Use
We collect personally identifiable information when you provide it to us through your use of the Site, such as when you register with our Site; submit comments, questions or suggestions to our Site; process a business request through the Site; or otherwise interact with the Site in a manner that requires users to provide such information. The types of personally identifiable information we may collect include, without limitation: a person’s name, business name, telephone number and email address.
At times we conduct on-line surveys to better understand our visitors’ needs. Participation in the surveys is optional. Information gathered is used by Crowley to improve marketing efforts. Data gathered may also be used to send information and promotional material about Crowley and new applications to be launched on the Site.
In addition, our web servers collect the IP addresses of visitors. This information is aggregated to measure the number of visits, average time spent on the Site, pages viewed, etc. We use this information to measure the use of our Site and to improve the content of our Site. Additionally, information may be integrated into customer relationship management programs so our sales and marketing personnel can identify areas of possible interest for prospective or current customers.
All data collected, including personally identifiable information, will only be used for the purpose for which it was provided.
Crowley processes personal information for carefully considered and specific legitimate business purposes, which includes some or all of the following:
• to process orders and payments to vendors, service providers, and customers;
• in the recruiting process to record and route candidate information to appropriate Crowley personnel;
• where the processing enables us to enhance, modify, personalize or otherwise improve our services or communications for the benefit of our customers;
• to identify and prevent fraud;
• to enhance the security of our network and information systems;
• to better understand how people interact with our websites;
• to provide postal communications which we will think will be of interest to you; and
• to determine the effectiveness of promotional campaigns and advertising.
Whenever Crowley processes data for these purposes, it will keep your personal data rights in mind. You always have a right to object to this processing of your information and may contact Crowley at Ethics@crowley.com to notify the company. Please note, if you object to the processing of your information, it may affect our ability to carry out tasks above for your benefit.
Links to Other Sites
The security of your personally identifiable information is important to us. We follow generally accepted industry standards to protect the personally identifiable information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
Data Quality / Opt-Out
At any time, you can access and correct your personally identifiable information and privacy preferences, including unsubscribing as a Registered User of the Site by emailing Crowley’s corporate communications department whose up-to-date contact information can be found on http://www.crowley.com/mediaroom/media-contacts.asp. As a Registered User, you may occasionally receive e-mail messages or other marketing material from Crowley. If you would prefer not to receive these messages you may opt out by typing the word unsubscribe in the subject line of the email and returning it to the sender. Crowley reserves the right to limit certain services to Registered Users who will not accept e-mail messages.
Notice of Privacy Rights to California Residents
Companies that collect personally identifiable information from California residents and disclose such information to third parties (including affiliated entities) for marketing purposes must, in response to a request by a consumer, either (1) provide a list detailing the categories of information shared and the entities to which such information was provided, or (2) provide a mechanism by which a consumer may opt-out of having his or her information shared with third parties. We have elected the second option, and you may request that your personally identifiable information not be shared with third parties by sending your request, including your full name, email address, and postal address, to: Director, Corporate Communications, 9487 Regency Square Blvd., North Jacksonville, Florida 32225. California residents are also entitled to know that they may file grievances and complaints with the California Department of Consumer Affairs, 400 R Street, Suite 1080, Sacramento, CA 95814; or by phone at 916-445-1254 or 800-952-5210; or by email to firstname.lastname@example.org.
If you have any questions or comments about privacy, the use of this Site, or your dealings with this Site you can contact:
Director, Corporate Communications
9487 Regency Square Blvd. North
Jacksonville, Florida 32225