News and Media

(Jacksonville, Fla.; Feb. 1, 2002) – Crowley Logistics, Inc., a unit within Crowley Maritime Corporations Liner Services group, has added ISO 9001certification for supply chain design and execution at its headquarters in Jacksonville, Fla. The ISO 9001 certification covers cargo booking, documentation, transportation management, and logistics solutions design. The units Venezuela inland transportation operations are already ISO 9002 certified.

ISO 9000 is a family of standards designed to help companies set up quality systems for the development, production, installation, testing and inspection of their products or services. Crowley Logistics ISO 9001 certification means that the organization has written procedures for its business processes and that it has proven through internal and external audits that it is following these procedures. The unit was audited in November and certified to be in compliance with ISO 9001 standards by ABS Quality Evaluations, Inc.

The ISO 9001 model for quality assurance was established by the International Organization for Standardization, a worldwide federation of national standards organizations, headquartered in Geneva, Switzerland.

“This certification is in keeping with our ongoing mission of maintaining a quality management system,” said John Hourihan, senior vice president and general manager, logistics. “This system enables us to overcome difficult logistics challenges, maximize our service to end-users, and lower overall costs.”

Crowley Logistics is a unit within Crowley Maritime Corporation’s Liner Services group and is a wholly owned subsidiary of the corporation. Oakland-based Crowley Maritime, founded in 1892, is primarily a family- and employee-owned company engaged in worldwide liner services, logistics management, contract towing and transportation, energy support services, ship assist and escort services, vessel management and petroleum and chemical marine transport. Additional information about Crowley, its subsidiaries and business units may be found on the Internet at www.crowley.com.

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